Social Media Reading - 090709

• Don't Take This the Wrong Way - A must read post on the difference between criticism and feedback and how your organizations social media policy should respond to both. 

What Else I'm Reading

• McKinsey's Web 2.0 survey: What do execs know 
• How companies are benefiting from Web 2.0: McKinsey Global Survey Results
• Report Reveals: 15 Best Practices of Social Media Implemented by Top 100 Brands
• Twitter Fever: 5 Red Hot Twitter Trends to Track
• Stats: Young People are Flocking to Twitter
• WordPress Enters Real-Time: 7.5 Million Blogs Reach Twitter Speed
• Life Recorders May Be This Century's Wrist Watch